Whether you’re paying off your student loan early otherwise having problems and make monthly premiums, here’s how to make contact with the organization:
- Log into your online Higher Lakes membership so you can nearly evaluate and take control of your figuratively speaking.
- Name (800) 236-4300 Tuesday as a consequence of Friday off eight a great.meters. so you can nine p.m. Central Date.
- Fill out a type on High Lakes’ contact form so you’re able to request get in touch with via email.
- Publish faxes so you can (800) 375-5288.
- Send post in order to Great Ponds, P.O. Field 7860, Madison, WI 53707-7860.
Stick to finest of the Higher Lakes student loans to keep them inside a reputation and you will cover oneself out of costs, problems for your credit score, if not student loan default otherwise wage garnishment.
Definition & Types of Great Ponds Student loans
Higher Lakes Figuratively speaking try a student loan servicer one deals into You.S. Department off Studies. Due to the fact good servicer, the organization is in charge of enabling individuals carry out battery charging and you can costs having government figuratively speaking. Great Lakes College loans covers nearly 18% of all of the government student loan profile.
Learn how your education loan membership is actually assigned to Great Lakes Figuratively speaking and ways to work with the business to cope with the loan cost.
What exactly is Great Ponds College loans?
Great Lakes Informative Mortgage Features is based inside the Madison, Wisconsin-area of the Great Lakes region-though it also offers education loan maintenance nationwide. It is certainly half a dozen individual firms that bargain with the U.S. Company out-of Education to manage the fresh new billing off government figuratively speaking.
Great Lakes the most are not-assigned education loan servicers. As of the very last quarterly report, Great Ponds is actually assigned 18% of the latest education loan regularity, the greatest percentage of figuratively speaking.
Great Lakes Figuratively speaking are a joint venture partner out-of Nelnet Diversified Options, LLC. Nelnet by themselves protects several% away from government education loan profile.
How Great Lake Student loans Really works
If you have government figuratively speaking, you might be instantly assigned a loan servicer who will create your account and repayments.
Pursuing the Studies Institution works closely with your college or university so you can process your own education loan request and shell out the amount of money, your account are given out to that loan servicer such as for example Higher Lake Figuratively speaking. You do not get to determine and that servicer you’re assigned.
Servicers need certainly to contact your just after they’re assigned to take control of your loan, generally speaking pursuing the first fee of the education loan disbursement. Which servicer will be the part away from contact for everybody issues relating to your student loans, of basic charging towards the last payment.
It is possible to suit your membership getting moved to a great brand new servicer. If it happens, new servicer must contact both you and notify you of your transform. You can always look at payday express Lufkin the latest servicer in your Federal Beginner Services membership.
First, as you won’t need to repay their student loans while you are into the university, it’s also possible to only have to contact High Lakes College loans when the have inquiries otherwise want to look at your equilibrium. As soon as your installment months kicks from inside the, Higher Lakes provide:
- Let if you find yourself troubled paying off
- Choices to improve your fees bundle, along with so you can a full time income-determined repayment package
- Programs to possess education loan deferment or forbearance-a few an approach to suspend otherwise reduce your money temporarily
- Advice on if or not government education loan consolidation suits you, and the ways to complete the processes if it is
Always unlock communications from your education loan servicer. It could contain big date-sensitive recommendations, such as alerts away from skipped costs if not delinquency.
If there is any question regarding the perhaps the telecommunications you have received are genuine, you can easily look at. See and you may log into your Government Beginner Assistance membership to access their government education loan info, together with your servicers for every single mortgage.